Effective and Flexible Solutions
That Adapts Your Needs!
Service Desk
Maximize your ServiceNow ROI
Are you having trouble finding or keeping ServiceNow experts on your in-house team? They are a scarce and highly-valued resource needed to achieve ROI from the platform.
Analysts has a dedicated practice of ServiceNow experts with one goal: helping you derive maximum value from your ServiceNow investment.
Our service offers access to our certified team of ServiceNow experts to facilitate project planning, development, implementation and ongoing administration of ServiceNow instances. For a convenient monthly fee, you gain an entire team of skilled specialists at your disposal and eliminate the need to hire and retain hard-to-find and expensive in-house ServiceNow staff.
Customer Service Management
Make Customer Experience a Top Priority
- Gain loyalty and create efficiency by making customer service flow. Eliminate silos and get departments working together to resolve customer issues. Enable customers to solve problems themselves with AI-driven tools.
When searching for full time employees, Analyst Technical Solutions staffing professionals will recruit and qualify the candidates by using our proprietary recruitment software and techniques for matching individuals' skills with your company's job requirements. We provide companies with up to three highly qualified candidates for interviewing.Analyst Technical Solutions knows companies are always looking to fill direct hire positions and lower their cost of placement. Our dedicated team of recruiters cultivates mutually rewarding relationships with every client and candidate. The goal: to establish a long-term relationship by providing the highest quality services while catering to the individual needs of our clients. Our experienced recruiting team works tirelessly to locate, identify, and recruit the best talent the market has to offer. Where possible, we interview all our candidates in person and conduct extensive reference checks to verify the quality of each candidate. Upon request, we will test and validate the candidates’ skills. Our goal is for our clients to come away feeling our services is 100 percent right for them. That is why we follow our work up with a customer satisfaction guarantee. Analyst Technical Solutions provides the expertise and thoroughness of an executive search firm on a contingent fee basis. Our recruiting process is relationship-driven. Our team is dedicated to recruiting the candidate that makes the best fit and matches on soft skills. We save our clients time and make the process painless. We get to know our clients so well that we can instantly identify the right candidate. With a substantial database of resources, Analyst Technical Solutions can source and identify the best possible candidates in a timely manner to match each specific position. We use all available avenues to search out and recruit the most talented candidates available. In this case, the employers provide Analyst Technical Solutions with a detailed job description and their hiring requirements, A fee Agreement is then executed between Analyst Technical Solution and the employer based on the candidates anticipated annual compensation.
IT Operations Management
Maximize your ServiceNow ROI
Traditional IT approaches are often reactive when problems occur. To achieve true digital transformation and to support modern business, organizations need to leave the break/fix model behind and move to intelligent and proactive IT.
With Analysts and ServiceNow, IT has complete control over IT resources, both on‐premise and in the cloud. ITOM helps you break down silos, eliminate friction, improve process automation, and enable continuous improvement with the power of AI Ops and machine learning.
Performance Guarantee:
We just do not provide the technical expertise; we take ownership of the project. Because of this guarantee, if our client is not satisfied with the performance of our team after the delivery of the project, or user satisfaction. we provide 160 hrs of additional training to critical users. In most cases, we additionally guarantee alternate solutions! Please call us today to discuss your staffing needs with one of our representatives.